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Privacy Policy

1. About our privacy policy

We’re committed to protecting the privacy of all visitors to our website. We’ve created this privacy policy to let you know what individual data we collect, how we store it and how we use it.

By visiting this website, you’re accepting the practices that we’ve described in this privacy policy. If there is any dispute about privacy, we’ll refer to this privacy policy and the terms and conditions of use. Positive Bioscience Ltd is a Company registered under the Companies Act, 1956 and our registration number is U93000TN1995PLC030290 .

Registered Office Address: Registered Office Address: No.645, Annasalai, Thousand Lights, Chennai- 600006..

2. The information we collect

2.1 Data Protection Act

We will hold and use the information you disclose during the online transaction in strictest confidence and will not be disclosed to any third party.

2.2 Marketing

Contact information may be used to send you (by post, phone, e-mail or mobile message) information on other products and services provided by our company. If you do not wish to receive promotional or marketing information, you can contact us by sending an e-mail to info@positivebioscience.com

3. Keeping your information secure

We use the latest technology to protect the information we hold or control against loss, misuse or alteration or pilferage.
Please note that the internet and emails may be not 100% secure, and bear this in mind before disclosing personal and confidential information.

4. External links to other websites

We do not accept responsibility for the content or privacy practices of any website that our website links to using a hypertext link. We provide these links ‘as is’: we do not provide or imply any warranty for the information that they provide.

5. Payments by credit, debit cards and net banking

If you would like to pay by credit card or debit card or net banking, we will act solely as the facilitator of the respective payment method and will provide the products to the customer. All complaints and claims for compensation will be handled by the payment method provider. With regard to payments made by credit card, net banking or debit card, the payment method provider acts as the merchant of the product and the trade transaction takes place between the customer and the payment method provider. The payment method provider is also the interim recipient of the payment. We have outsourced the transaction mechanism to ccavaenues payment services and have entered in to a N.D.A with ccavaenues payment services.

6. Customer initiated order cancellations and changes

You can make changes to or cancel your order at any time before your order has been processed and before sample collection. To make changes to your processed order, please contact us at info@positivebioscience.com

7. Refund Policy

You may be entitled to refund (total / partial) of the amount in case the test is canceled / sample collection does not happened / sample is rejected etc. in term of the Company’s refund policy.

8. Liability to you

If the transaction made by you is in any way a fraudulent / void transaction, the company does not take any onus if such transaction and reserves the right to recover the amount through other means.

9. Personal information

When you place an order through the website, you will be providing us with your personal information. You agree that we may use your personal information to process your order and for the delivery of the Test report. The personal information provided is subject to our Privacy policy.

10. General terms

The contract for sales of ordered services will be solely between you and Positive Bioscience and is governed by the laws of India.

Any dispute arising from this transaction is subject to the laws of India and would be subject to the jurisdiction of the courts in Mumbai, India.

Any questions?

If you have any questions about our privacy policy, or anything else to do with this transaction.

Please Call us on: 1800 3070 6727 – (9am to 6pmMonday to Saturday.
Or Email us at: info@positivebioscience.com

This Privacy Policy is to be read with the Terms and Conditions for the use of Positive Bioscience services and acceptance thereof.

Copyright ©2019 Positive Biosciences, Ltd. All Rights Reserved

Disclaimer: Use for educational and informative purposes only. Omissions, errors and incomplete representations are possible. Information has been created to assist non-medical professionals and may be condensed or not fully represented. Positive Biosciences Ltd. makes absolutely no representations to the accuracy of the information presented here, strongly advises independent verification of all facts and cannot be held accountable for any damages whatsoever. Before making any decision(s) a qualified medical professional must be consulted. Information or consultations from Positive Biosciences Ltd. does not qualify as advise from a medical professional.